Adding WhatsApp Cloud Channel
You can now connect your WhatsApp number to your workspace and start sending and receiving messages.
You will need to have a verified Meta business account, an approved WhatsApp Business Account (WABA), and an approved phone number connected to the WABA. Start by following these steps:
1. Create Meta Business manager
If you don't already have one, create a Meta Business Suite (previously Facebook Business Suite) account.
2. Verify your Meta business manager
Next, verify your account by following the steps in this guide.
This process might take a few days, but once you have submitted, you’ll receive a notification when it is complete. You can also check your status in the Security Center found in your business settings.
Once these steps are complete, you are ready to connect the WhatsApp Cloud to your workspace.
3. Create a WhatsApp Business Account and phone number
You will create a WABA and add a phone number using the steps in this guide.
4. Request Beta Access
Contact our support team to add you to the Beta group, which will give further access to your account to add the channel.
5. Integrating the channel
Click here to to claim the channel and scroll down to find "WhatsApp Cloud":
Then click "Add Facebook business" button:
A Facebook page will open:
Click "Get started" and follow the steps.
To start, select your Meta business manager from the drop-down:
Then click "Next"
The next step is to choose your approved WABA:
Then click "Next"
Lastly, after connecting the Meta business manager, you will be taken back to your workspace:
Click the number from there to connect the channel.
Any questions? Send us a message via the support widget in the bottom right corner with any questions!
You will need to have a verified Meta business account, an approved WhatsApp Business Account (WABA), and an approved phone number connected to the WABA. Start by following these steps:
1. Create Meta Business manager
If you don't already have one, create a Meta Business Suite (previously Facebook Business Suite) account.
2. Verify your Meta business manager
Next, verify your account by following the steps in this guide.
This process might take a few days, but once you have submitted, you’ll receive a notification when it is complete. You can also check your status in the Security Center found in your business settings.
Once these steps are complete, you are ready to connect the WhatsApp Cloud to your workspace.
3. Create a WhatsApp Business Account and phone number
You will create a WABA and add a phone number using the steps in this guide.
4. Request Beta Access
Contact our support team to add you to the Beta group, which will give further access to your account to add the channel.
5. Integrating the channel
Click here to to claim the channel and scroll down to find "WhatsApp Cloud":
Then click "Add Facebook business" button:
A Facebook page will open:
Click "Get started" and follow the steps.
To start, select your Meta business manager from the drop-down:
Then click "Next"
The next step is to choose your approved WABA:
Then click "Next"
Lastly, after connecting the Meta business manager, you will be taken back to your workspace:
Click the number from there to connect the channel.
Any questions? Send us a message via the support widget in the bottom right corner with any questions!
Updated on: 25/04/2023
Thank you!