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# Archiving Contacts in a Flow for Easy Deletion

In order to [delete contacts](/en/article/deleting-contacts-1p7r32t/), they must first be placed in the 'Archived' folder in the 'Contacts' tab.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-08-05-at-12484_3nf7hp.png)

You could manually move contacts into the 'Archived' folder, but what about many at once? Do this with a flow.

1. Add any unwanted contacts to a [group](/en/article/adding-or-removing-contacts-in-a-group-9fkx32/). For dormant contacts, remember that you can use the handy ['Last Seen On'](/en/article/using-the-last-seen-on-contact-field-gupje6/) contact field to search for contacts who you've not interacted with lately and add them to a smart group via a contact search.
    
2. Once your group is ready, simply start them in a flow using the 'Update the Contact' action which will change their status from 'Active' to 'Archived'.

In our example below, we've created a group of contacts called 'Dormant' and added the 'Update the Contact' action in a flow that will automatically place all contacts who pass through the flow into the 'Archived folder:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-04-28-at-12293_riv8et.png)


We'll then start the flow and select the group 'Dormant':

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-04-28-at-12393_1ubrda5.png)
That's it! All contacts who are started in this flow are now in the 'Archived' folder and are ready for deletion. To [delete all contacts](/en/article/deleting-contacts-1p7r32t/) in the 'Archived' folder, just click the menu icon on your right hand side to see 'Delete All' button:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-08-03-at-11291_1y2lbce.png)

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