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# Assigning Keywords to a Flow

You can assign keywords to a flow to allow your contacts to start it at their discretion. A keyword is the first word in an incoming message.  
  
To assign a keyword to a flow from the flow editor:  
  
(1) Navigate to the **flows** tab and choose a flow.  
  
(2) Select "Edit" from the ☰ menu icon in the top right portion of the flow editor.  

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-07-27-at-12422_fu2cfl.png)
(3) Add your keyword(s). Note that they aren't case sensitive; for example, `REGISTER`, `Register` and `register` will be treated the same.  

![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screenshot-2024-12-12-at-14163_1ehecyi.png)
## Ignore Triggers

You can check the "Ignore triggers" box to prevent your contacts from triggering other flows while active in the flow you're editing. When this box is checked, a contact can't enter a new flow if they send a keyword assigned to a different flow.

## Creating Keywords from the Triggers tab 

**Note** that you can also create new keywords to assign to a flow via the [Triggers](https://help.textit.com/en/article/introduction-to-triggers-1pm94xb/) tab.