> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.textit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Creating a Contact Group

To create a group:  

1. Navigate to the **Contacts** tab. Click the Menu icon ☰.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-08-31-at-09451_hzt0nv.png)
    
2. Give your group a name and click the "New group" button. Your new group will appear in the group directory on the left side of the page.