> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.textit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Interrupting a Flow from the Contact View

After starting a flow with your group of contacts, you may want to exit or interrupt a specific contact from that flow without disrupting other contacts in the flow. You can achieve this from that contact's page. 

First, head to the Contacts tab on the left-hand side of your workspace: 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-09-14-at-12312_1bv6x6w.png)
Select the contact you want to interrupt. If the contact is indeed in a flow, the chat box's background will be in green indicating which flow they are in. Click the 'Interrupt' button to stop the contact in a flow.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-09-14-at-12320_32mpjl.png)

If you do not see that option from the drop-down menu, then the contact is not currently active in any flow.

Once interrupted, you'll see that in your contact's chat history:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-09-14-at-12351_mf866u.png)
That's it! The contact will no longer receive messages from the flow. 

Questions? Send us a message via the support widget in the bottom righthand corner or email us at support@textit.com.