> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.textit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Next Up Tab


The **Next Up** tab shows a timeline of everything scheduled to reach a contact, in the order it will happen. Open an active contact, select **Next Up**, and the number beside the tab shows the number of upcoming events.
## What it shows
Every upcoming scheduled event for the contact, from:

* **Campaign events:** A message or flow from a campaign the contact belongs to.
* **Scheduled broadcasts:** One-off messages set for a specific time.
* **Scheduled flows:** Flows triggered to start on a schedule.

## ![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-07-07-at-25251_lapz7l.png)

The timeline runs from **NOW**, with each event labeled by how far out it's scheduled. It's a projection, so past entries may not match what actually happened — and it updates automatically as events, schedules, and contact fields change.