> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.textit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Viewing Call Logs

Call logs provide an audit trail for both successful and unsuccessful calls. To access a **Message** tab, and click on the "Call" button:  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-08-13-at-10331_kec3l5.png)


You'll see a list of outgoing call sessions. Click one to view the requests made during the call. 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screenshot-2026-08-13-at-10345_17aftk7.png)
Send us a message via the support widget in the bottom right corner with any questions!