Articles on: Contacts

How do I Manage Contact Fields?

To reach this page, first click on the Contacts tab at the top of your account: 

Next, click the Fields button:

This will take you to the Manage Contact Fields page where you can create, update, and delete your contact fields. You can also see which contact fields are "featured", and where they are being used within your account. 

Create a New Field

You can create new contact fields from your contact's tab, or within a flow using the Update the Contact action. 


Click on Fields from your contact's page, then click on the menu icon ☰ on the right side of your screen, and you will see New field.

Then, give your field a name, select the field type, and choose whether you'd like it to be "featured" on your contact's page or not:

That's it!

Within a Flow

To create a new contact field in a flow, you must add an '[Update the Contact](/en/article/adding-and-updating-a-contact-field-3hcr72/)' action:

Then create the new field name and the the variable using @results.[variable_name].

Note: A single contact field will store only up to 640 character.

Click Ok and you'll see that the new contact field will be updated in the flow:

You can then go into your Manage Contact Fields page to view that new contact field, its corresponding variable, and field type.

Learn more about adding and updating contact fields here.

Updated on: 28/08/2023

Was this article helpful?

Share your feedback


Thank you!