Importing a Flow
Use this action to import flows into your account.
To import a flow:
Go to either the Flows section in your workspace or the workspace settings page.
Click on the ☰ menu at the top right to access the drop-down menu and then click on Import to begin the import process.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-06-14-at-1122_19zrf2r.png)
Choose the file you wish to import and click the 'Import' button.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-06-14-at-1125_b9dfac.png)
Please note that if the flows you're importing match the names of others that exist in your account, the pre-existing flows will be replaced and all history associated with them will be lost.
Questions? Send us a message via the support widget in the bottom right corner.
To import a flow:
Go to either the Flows section in your workspace or the workspace settings page.
Click on the ☰ menu at the top right to access the drop-down menu and then click on Import to begin the import process.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-06-14-at-1122_19zrf2r.png)
Choose the file you wish to import and click the 'Import' button.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-06-14-at-1125_b9dfac.png)
Please note that if the flows you're importing match the names of others that exist in your account, the pre-existing flows will be replaced and all history associated with them will be lost.
Questions? Send us a message via the support widget in the bottom right corner.
Updated on: 26/09/2023
Thank you!