Interrupting a Flow from the Contact View
After starting a flow with your group of contacts, you may want to exit or interrupt a specific contact from that flow without disrupting other contacts in the flow. You can achieve this from that contact's page.
First, head to the Contacts tab on the left-hand side of your workspace:
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1238_t9m1mj.png)
Select the contact you want to interrupt.
Then, click the menu icon ☰ at the top right and select 'Interrupt':
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1241_1ecdxum.png)
If you do not see that option from the drop-down menu, then the contact is not currently active in any flow.
Once interrupted, you'll see that in your contact's chat history:
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1245_feunew.png)
That's it! The contact will no longer receive messages from the flow.
Questions? Send us a message via the support widget in the bottom righthand corner or email us at support@textit.com.
First, head to the Contacts tab on the left-hand side of your workspace:
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1238_t9m1mj.png)
Select the contact you want to interrupt.
Then, click the menu icon ☰ at the top right and select 'Interrupt':
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1241_1ecdxum.png)
If you do not see that option from the drop-down menu, then the contact is not currently active in any flow.
Once interrupted, you'll see that in your contact's chat history:
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1245_feunew.png)
That's it! The contact will no longer receive messages from the flow.
Questions? Send us a message via the support widget in the bottom righthand corner or email us at support@textit.com.
Updated on: 17/05/2023
Thank you!