Interrupting a Flow from the Contact View
After starting a flow with your group of contacts, you may want to exit or interrupt a specific contact from that flow without disrupting other contacts in the flow. You can achieve this from that contact's page.
First, head to the Contacts tab:

And select the contact you want to interrupt.
Then, click the menu icon ☰ next to the 'Send Message' button:

A drop-down will appear; click 'Interrupt':

If you do not see that option from the drop-down menu, then the contact is not currently active in any flow.
That's it! The contact will no longer receive messages from the flow.
Questions? Send us a message via the support widget in the bottom righthand corner or email us at support@textit.com.
First, head to the Contacts tab:

And select the contact you want to interrupt.
Then, click the menu icon ☰ next to the 'Send Message' button:

A drop-down will appear; click 'Interrupt':

If you do not see that option from the drop-down menu, then the contact is not currently active in any flow.
That's it! The contact will no longer receive messages from the flow.
Questions? Send us a message via the support widget in the bottom righthand corner or email us at support@textit.com.
Updated on: 12/08/2022
Thank you!