Articles on: Flows

Interrupting a Flow from the Contact View

After starting a flow with your group of contacts, you may want to exit or interrupt a specific contact from that flow without disrupting other contacts in the flow. You can achieve this from that contact's page.

First, head to the Contacts tab:

And select the contact you want to interrupt.

Then, click the menu icon ☰ next to the 'Send Message' button:

A drop-down will appear; click 'Interrupt':

If you do not see that option from the drop-down menu, then the contact is not currently active in any flow.

That's it! The contact will no longer receive messages from the flow.

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Updated on: 12/08/2022

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