Searching for Contacts Currently in Flows
You've always been able to search for contacts with a query based on the contact's field. Now, you can also search for contacts currently in a particular flow, or those not in any flow, by using the same query method.
Contacts currently in a flow
Once you know the flow, you can search for active contacts:
Go to your Contacts tab.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-06-19-at-1327_1bmw3ov.png)
In the search bar, type the query: flow = "the name of the flow"
In my example below, I want to see contacts active in the flow "test":
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2022-03-31-at-1458_v6decx.png)
Contacts not currently in a flow
In the same way, you can search for contacts that are not currently in any flow.
Go to the Contacts tab
Search for flow = ""
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2022-03-31-at-1505_28q0aj.png)
That's it! Questions? Send us a message via the support widget to start a conversation.
Contacts currently in a flow
Once you know the flow, you can search for active contacts:
Go to your Contacts tab.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-06-19-at-1327_1bmw3ov.png)
In the search bar, type the query: flow = "the name of the flow"
In my example below, I want to see contacts active in the flow "test":
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2022-03-31-at-1458_v6decx.png)
Contacts not currently in a flow
In the same way, you can search for contacts that are not currently in any flow.
Go to the Contacts tab
Search for flow = ""
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2022-03-31-at-1505_28q0aj.png)
That's it! Questions? Send us a message via the support widget to start a conversation.
Updated on: 19/06/2023
Thank you!