Articles on: Flows

Setting an Expiration for a Flow

When contacts are inactive in a flow, you may want to automatically remove them after a certain time period. You can do this by setting an expiration. 

First, enter your flow's editor and click the ☰ menu icon and choose "Edit".

Next, choose an expiration time from the dropdown menu.

You can expire inactive contacts after 5 minutes or up to 30 days after entering the flow. 

You can also set timeouts for individual responses, allowing you to respond directly to inactive contacts.

Updated on: 06/10/2023

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