Articles on: Flows

Targeting Recent Users When Starting a Flow

Want to improve your flow's response rate? Try targeting only recent users.

When starting a flow, you'll notice inclusion options for your contacts:



Checking the first box means that any contacts who haven't sent you a message in the past 90, 180, or 365 days (adjust the time to your preference by clicking the drop-down) will not be started in the flow. Only contacts with recent engagement will receive your flow's messages.


Questions? Send us a message via the support widget to start a conversation.

Updated on: 04/07/2024

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