Articles on: Flows

Excluding Contacts when Starting Flows

Warning! The last checkbox (Exclude contacts previously in this flow) has been deprecated and will be removed soon. Instead, check out our article, Excluding Contacts Previously in a Flow

Sometimes when starting a bunch of contacts in a flow you might want to leave some of them out. For example, you might want to:

Skip contacts who don't typically respond
Skip contacts who are actively working through another flow so they aren't interrupted
Skip contacts who have already participated in this flow

When you click on Start Flow, the dialog gives you the option do deal exclude contacts as needed. Each of the above scenarios are represented by checkboxes on this dialog.

Updated on: 16/02/2022

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