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Managing Your Language Settings

Default Language

Your account's default Language is the language in which your flows appear within the flow editor. Note that the Default Language setting does not dictate the language in which your contacts receive messages. Rather, a contact's preferred language setting dictates the language in which (s)he receives messages.

Additional Languages

Adding Additional Languages to your account is the first step in translating your flows. You may add any language that has been assigned an ISO 639-3 code from your settings page:

Click on it and adde Additional Languages to your account, they will be represented within the flow editor beneath the Start Flow button and settings menu. Below, the language in black is the Default Language.

Default Flow Language

The leftmost language displayed beneath the "Start Flow" button and settings menu represents the default language of a flow;

Which, if other than your account's Primary Language, can be changed when creating a flow using the "Language" drop-down menu on the "Create Flow" dialogue:

If the Default Language of a flow is different from the Default Language of your account as a result of being changed during flow creation, the language will be displayed in black beneath the "Start Flow" button:

Click here to learn how to set a contact's primary language preference.

Updated on: 22/04/2024

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