Articles on: Getting Started

Workspace Settings Primer

Your workspace settings page is the heart of your workspace. From here, you can:

View, add or remove channels

Add a classifier like

Add a ticketing service like Zendesk or via email

Manage child workspaces

Edit the name and owner email address of your workspace

Change your timezone and date/time format and country location

Configure a reply-to email

Connect to DT One to send airtime

Create flow events for Zapier integrations

Configure global variables

Set your primary language and add languages you want to provide translations in

Configure a webhook that communicates with an external application

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Updated on: 10/07/2023

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