Split by Channel in a Flow

If you want your flow to send via a certain channel, you can set the channel(s) by using a **Split by Expression **action using the @channel.name expression.

In the following example, we're setting our flow to run over a Telegram channel. Only contacts with a Telegram channel will proceed with the flow. The contacts with other channel types are added to their corresponding groups, and then exit the flow.

Here's how we set up the Split by Expression action:

Flows are not channel specific. However, by splitting on the channel name at the beginning of a flow, you can ignore the channel(s) you don't want to use. 

Click these links to learn more about channels and setting a contact's preferred channel. 

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Updated on: 22/04/2026