Adding Audio to Play Message Actions
You can add your own audio to your messages by grabbing a microphone or headset and record yourself using Quicktime or Windows' Sound Recorder. Once your messages are recorded, head over to a site like media.io to convert them to WAV files, then create a Play a Message action and click the "Upload Recording" button.
![](https://storage.crisp.chat/users/helpdesk/website/2519508f89eb340/954febab-44d6-45a9-9306-ade49a_jhgnym.png)
Once uploaded, you can click the play button in the bottom right corner to listen to each message's voice file.
![](https://storage.crisp.chat/users/helpdesk/website/9346a3a60791a000/71b9f9cd-c27c-438a-8a00-30b357_3amzl1.png)
Learn more about IVR flow here.
![](https://storage.crisp.chat/users/helpdesk/website/2519508f89eb340/954febab-44d6-45a9-9306-ade49a_jhgnym.png)
Once uploaded, you can click the play button in the bottom right corner to listen to each message's voice file.
![](https://storage.crisp.chat/users/helpdesk/website/9346a3a60791a000/71b9f9cd-c27c-438a-8a00-30b357_3amzl1.png)
Learn more about IVR flow here.
Updated on: 13/12/2021
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