Articles on: Voice (IVR)

Adding Audio to Play Message Actions

You can add your own audio to your messages by grabbing a microphone or headset and record yourself using Quicktime or Windows' Sound Recorder. Once your messages are recorded, head over to a site like to convert them to WAV files, then create a Play a Message action and click the "Upload Recording" button.

Once uploaded, you can click the play button in the bottom right corner to listen to each message's voice file. 

Learn more about IVR flow here.

Updated on: 13/12/2021

Was this article helpful?

Share your feedback


Thank you!