Sending Manual Messages to Contacts or Groups
There are two options for sending manual messages, which are outside of flows, to your contacts.
To send a message directly to a single contact, first navigate to the contact's individual page. Find them in the Contacts tab. On the contact's page you will land on the Chat window;
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1636_rt7nrw.png)
Write your message and click send.
To send to a single contact, multiple contacts, a group, or several groups, navigate to the "Messages" tab. Then, click the menu icon ☰ on the right hand side to find the Send Message button.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1642_6hh2gt.png)
Simply click on the "Recipients" field and a dropdown menu will appear showing your contacts and groups, or begin typing the contact or group (1).
Draft your message (2).
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1645_tlovj8.png)
Click send and that's it!
Questions? Send us a message via the support widget in the bottom right corner.
To send a message directly to a single contact, first navigate to the contact's individual page. Find them in the Contacts tab. On the contact's page you will land on the Chat window;
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1636_rt7nrw.png)
Write your message and click send.
To send to a single contact, multiple contacts, a group, or several groups, navigate to the "Messages" tab. Then, click the menu icon ☰ on the right hand side to find the Send Message button.
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1642_6hh2gt.png)
Simply click on the "Recipients" field and a dropdown menu will appear showing your contacts and groups, or begin typing the contact or group (1).
Draft your message (2).
![](https://storage.crisp.chat/users/helpdesk/website/7a9fc4558a9de000/screen-shot-2023-05-17-at-1645_tlovj8.png)
Click send and that's it!
Questions? Send us a message via the support widget in the bottom right corner.
Updated on: 23/08/2023
Thank you!