• Call AI Action

  Need to automate your flow even more? Try using Artificial Intelligence. Add a Large Language Model (LLM) such as OpenAI's ChatGPT or Anthropic to unlock the power of AI. What Can AI Do in My Flows? The possibilities are endless. Here are some ideas: Auto-translate your flows into multiple languages. (Option to use TextIt's built-in LLM) Language learning: Practice conveFew readers

• Auto Translate

  You can already manually translate your multi-language flow, but using Artificial Intelligence to auto-translate can make things much easier! By using our built-in Large Language Model (LLM), you can unlock a whole new level of smart automation. If you prefer, you can also add your own LLM, such as OpenAI ChatGPT or AnthropicFew readers

• Split by AI

  The Split by AI action uses LLMs to automatically categorize incoming messages and route contacts down different paths in your flow. Instead of writing rigid keyword rules, you can define natural-language categories and let the AI handle the nuances of human language—including typos, slang, and context. Use this action when you need to make a routing decision based on the meaning of a contact's response. (https://storage.crisp.chat/users/helpdesk/website/-/7/a/9/f/7a9fc4558a9de000/screFew readers