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Flows

This collection helps you build and manage your flows. Find information on ActionSets & RuleSets, flow variables, flow types, importing & exporting flows, and m

55 articles

Voice (IVR)

Interactive Voice Response (IVR) workflows allow you to send recorded voice messages which can be responded to by using their keypad or recording a message.

9 articles

Contacts

Learn how to create or import contacts and how to manage contacts in your account.

27 articles

Getting Started

Read up on some account basics or tips on authoring messages.

12 articles

Messages

The messages section allows you to work with messages you have sent or received.

15 articles

Triggers

Triggers allow you to control how or when a flow begins. Learn more about using triggers here.

11 articles

FAQ

Get answers to our frequently asked questions.

14 articles

Expressions

Use expressions to embed values like names, ages, or use more advanced syntax to build expressions including arithmetic, date & time functions, and more.

5 articles

Campaigns

Use Campaigns to send messages to a group in relation to a specific date & time.

11 articles

Groups

Use the 'Groups' section to understand how to manage groups of contacts.

7 articles

Articles

Exploration of various use cases and tips and tricks.

1 article

Troubleshooting

Use the articles here to understand how to test your flows and troubleshoot errors.

9 articles

Tickets

Sometimes messages just need a human touch. Tickets allow you to escalate to human agents from within a flow.

4 articles

Channels

Channels are how you engage with your contacts. You can add channels to communicate over Facebook Messenger, Twitter, SMS, phone calls, and more.

20 articles

AI

Learn how to enhance your flows using AI.

3 articles

Uncategorized

5 articles