Adding Quick Replies to your Messages
Quick replies is a feature that enables you to provide contacts on IP messaging channels such as WhatsApp, Facebook Messenger, Viber, and Telegram with a predefined set of responses.
To add quick replies to a message, simply click the dialogue icon beneath the Send Message action dialogue box:
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Next, add your quick replies responses:
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Your contacts will see buttons that they can click to respond to your message. You can also test this feature in the simulator:
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Note that quick replies will not work with SMS. The feature is only available for WhatsApp, Facebook Messenger, Viber, and Telegram.
Questions? Send us a message via the widget to the bottom right corner of your browser.
Create your Quick Replies
To add quick replies to a message, simply click the dialogue icon beneath the Send Message action dialogue box:
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Next, add your quick replies responses:
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Your contacts will see buttons that they can click to respond to your message. You can also test this feature in the simulator:

Note that quick replies will not work with SMS. The feature is only available for WhatsApp, Facebook Messenger, Viber, and Telegram.
Questions? Send us a message via the widget to the bottom right corner of your browser.
Updated on: 16/01/2024
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