Deleting Messages from 'Archived' folder

Messages must be archived before they can be deleted. Only incoming messages can be deleted; outgoing messages are kept to verify the origin of all messages sent through our platform.

1. Click the Messages tab.

2. Click the Archived folder.

3. Check the box at the top of the message list to select all messages, or check the box to the left of each message you want to delete.

4. Once the messages are selected, click the Delete button that appears above the message list.
5. Confirm the deletion.