Creating a Contact

To create a contact:

1. Go to the Contacts tab.
2. Click the menu icon (☰) on the right-hand side, then click New Contact.

3. Enter the contact's name and phone number.

All phone numbers added to the platform must include a country code, following the E.164 format. More on that here.

4. Your new contact will appear at the top of the Active contacts list.

When a message arrives from an unknown URN, it's automatically saved as a new contact.