Click Mobile connects directly to mobile networks across Africa. Connect a number or short code you have with Click Mobile in Ghana or Malawi to send and receive SMS with your contacts.

Before you start

You'll need a number or short code from Click Mobile in Ghana or Malawi, along with the user ID, password, app ID and org ID it gives you for its API. Click Mobile doesn't publish these online, so ask your Click Mobile contact for them.

Adding the channel

Go to Settings > Channels and click New Channel. Click Mobile is under SMS & Voice, or you can type its name in the search box. If your workspace's timezone isn't Africa/Accra or Africa/Blantyre, check Show other regions to find it.

Then fill in the form:

Click Add Channel.

Finishing setup

Once the channel is added, its configuration page shows a receive URL. Give it to Click Mobile, so that messages sent to your number reach your workspace.

You can come back to these at any time from the channel's page.

Considerations

Messages are sent as plain text, and any attachments are sent as links. Long messages are split into several.

To learn more about channels in general, see Introduction to Channels.