Connecting a Yo! Channel

Yo! has provided SMS, USSD and IVR aggregation for more than 18 years, for organizations in Uganda and beyond. Connect a short code or number you have with Yo! to send and receive SMS.

Before you start

You'll need a short code or number with Yo!, along with your Yo! account number and gateway password. Yo! doesn't publish its SMS API documentation, so ask Yo! for these through its Mobile VAS page.

Adding the channel

Go to Settings > Channels and click New Channel. YO! is under SMS & Voice, or you can type its name in the search box. If your workspace's timezone isn't Africa/Kampala, check Show other regions to find it.

Then fill in the form:

Field What to enter
Number Your short code, or your number with its country code, e.g. +256712345678
Account Number Your Yo! account number
Gateway Password Your Yo! gateway password

Click Add Channel.

Finishing setup

Once the channel is added, its configuration page shows an inbound SMS URL. Give it to Yo!, so that messages sent to your short code or number reach your workspace.

You can come back to the inbound SMS URL at any time from the channel's page.

Considerations

Messages are sent as plain text, and long messages are split into several. Any attachments are sent as links.

To learn more about channels in general, see Introduction to Channels.

Last updated 12 November 2026