Connecting a Yo! Channel
Yo! has provided SMS, USSD and IVR aggregation for more than 18 years, for organizations in Uganda and beyond. Connect a short code or number you have with Yo! to send and receive SMS.
Before you start
You'll need a short code or number with Yo!, along with your Yo! account number and gateway password. Yo! doesn't publish its SMS API documentation, so ask Yo! for these through its Mobile VAS page.
Adding the channel
Go to Settings > Channels and click New Channel. YO! is under SMS & Voice, or you can type its name in the search box. If your workspace's timezone isn't Africa/Kampala, check Show other regions to find it.
Then fill in the form:
| Field | What to enter |
|---|---|
| Number | Your short code, or your number with its country code, e.g. +256712345678 |
| Account Number | Your Yo! account number |
| Gateway Password | Your Yo! gateway password |
Click Add Channel.
Finishing setup
Once the channel is added, its configuration page shows an inbound SMS URL. Give it to Yo!, so that messages sent to your short code or number reach your workspace.
You can come back to the inbound SMS URL at any time from the channel's page.
Considerations
Messages are sent as plain text, and long messages are split into several. Any attachments are sent as links.
To learn more about channels in general, see Introduction to Channels.