JustCall is a phone and SMS platform built for sales and support teams. Connect a JustCall number to send and receive text messages with contacts, and messages can include photos and other media.

Before you start

You'll need a JustCall account with a number, along with your account's API key and API secret. Account owners and admins can find them under APIs and Webhooks in the JustCall user menu. JustCall explains how to access and copy your API credentials.

If you reset your API credentials in JustCall, the old ones stop working, and so will the channel.

Adding the channel

Go to Settings > Channels and click New Channel. JustCall is under SMS & Voice, or you can type its name in the search box.

Then fill in the form:

Click Add Channel. The channel registers its webhooks with JustCall, so there's nothing more to set up on JustCall's side.

Considerations

JustCall channels send and receive text messages, not calls.

To learn more about channels in general, see Introduction to Channels.