Connecting a Zenvia SMS Channel
Zenvia is a Brazilian customer experience platform offering SMS alongside WhatsApp and other channels. Connect a number you have with Zenvia to send and receive SMS.
Before you start
You'll need a Zenvia account with your number set up on its integrations page, and an API token, which you can create in Zenvia's API console. Zenvia's API reference explains how tokens work.
Adding the channel
Go to Settings > Channels and click New Channel. Zenvia SMS is under SMS & Voice, or you can type its name in the search box.
Then fill in the form:
| Field | What to enter |
|---|---|
| Country | The country your number is in |
| Number | Your number, with its country code, or your short code |
| API Token | Your Zenvia API token |
Click Add Channel. There's nothing more to set up on Zenvia's side, as the channel subscribes to Zenvia's message and status updates itself.
Considerations
Messages are sent as text. If you delete or change your API token in Zenvia, the channel stops working.
To learn more about channels in general, see Introduction to Channels.