Connecting a Telesom Channel
Telesom is the largest mobile operator in Somaliland. Connect a short code you have with Telesom to send and receive SMS with contacts on its network.
Before you start
You'll need a short code from Telesom, along with the details Telesom gives you for its SMS API:
- The send URL to send messages to.
- A username, password and private key, which are used together to sign each message you send.
Telesom doesn't publish these online, so ask your Telesom account manager for them.
Adding the channel
Go to Settings > Channels and click New Channel. Telesom is under SMS & Voice, or you can type its name in the search box. If your workspace's timezone isn't Africa/Mogadishu, check Show other regions to find it.
Then fill in the form:
| Field | What to enter |
|---|---|
| Short Code | Your Telesom short code |
| Send URL | The send URL Telesom gave you |
| Username | Your Telesom username |
| Password | Your Telesom password |
| Private Key | Your Telesom private key |
Click Add Channel.
Finishing setup
Once the channel is added, its configuration page shows a delivery URL. Give it to Telesom, so that messages sent to your short code reach your workspace.
You can come back to the delivery URL at any time from the channel's page.
Considerations
Messages are sent as plain text, and long messages are split into several. Any attachments are sent as links.
To learn more about channels in general, see Introduction to Channels.