Connecting a Telesom Channel

Telesom is the largest mobile operator in Somaliland. Connect a short code you have with Telesom to send and receive SMS with contacts on its network.

Before you start

You'll need a short code from Telesom, along with the details Telesom gives you for its SMS API:

  • The send URL to send messages to.
  • A username, password and private key, which are used together to sign each message you send.

Telesom doesn't publish these online, so ask your Telesom account manager for them.

Adding the channel

Go to Settings > Channels and click New Channel. Telesom is under SMS & Voice, or you can type its name in the search box. If your workspace's timezone isn't Africa/Mogadishu, check Show other regions to find it.

Then fill in the form:

Field What to enter
Short Code Your Telesom short code
Send URL The send URL Telesom gave you
Username Your Telesom username
Password Your Telesom password
Private Key Your Telesom private key

Click Add Channel.

Finishing setup

Once the channel is added, its configuration page shows a delivery URL. Give it to Telesom, so that messages sent to your short code reach your workspace.

You can come back to the delivery URL at any time from the channel's page.

Considerations

Messages are sent as plain text, and long messages are split into several. Any attachments are sent as links.

To learn more about channels in general, see Introduction to Channels.

Last updated 12 November 2026